Hey Gorgeous,
At Northland Hair Company, we’re all about making your hair dreams come true. We’re excited to give you the ultimate salon experience, but there’s a small thing we need to chat about – our appointment policy. Don’t worry, it’s not as serious as it sounds, we promise!
Scheduling Commitment: When you book an appointment with us, you’re not just getting a time slot – you’re getting a VIP treatment reservation. Our talented team sets aside that time exclusively for you, ready to work their magic and make you shine.
24-Hour Hero: Life happens, we get it! If you need to cancel or reschedule, just be our hero by giving us at least 24 hours’ notice. This superhero move helps us work around everyone’s busy schedules and keep the hair magic flowing.
Confirmation Dance: We’re all about keeping things fun and fabulous. We’ll shoot you a reminder or confirmation 48 hours (that’s 2 days) before your appointment. Give us a little nod back – it’s like a dance move to let us know you’re still in for the glam session.
Reschedule Rhythm: Flexibility is our jam, but peak hours sometimes play hard to get. If you need to reschedule, give us a heads-up within that 24-hour window. While we’ll do our best to make the switch, those popular times might be as elusive as the perfect hair day.
Exceptional Vibe: We’re all about spreading the love and delivering top-notch service. By sticking to your appointment, you’re helping us keep the same incredible vibe for everyone who walks through our doors.
Emergency Escape: Life throws curveballs, we know. If you’re in a genuine emergency, just give us a shout. We’re all ears and will do our best to accommodate. Let’s keep the communication lines open while making sure all our clients are looked after.
Deposit Drama: For bigger appointments, we might ask for a deposit. Don’t worry, it’s like a promise between friends. Just remember, if you vanish into the hair mist without letting us know within 24 hours, that deposit becomes a keepsake.
At Northland Hair Company, we’re serious about creating hair magic, and your commitment is a crucial ingredient. It’s like adding that extra oomph to our organized and fabulous salon schedule.
Thanks a bunch for choosing Northland Hair Company. Can’t wait to give you a hair day that’ll have you twirling in front of every mirror you pass!
Lots of love and fabulousness,
The Northland Hair Company Team